Can I pick up a convention badge for my friend?
A: Yes, you can pickup a friend's Anime North convention badge at the Registration Desk if you have their Confirmation Form. Note that once the form has been scanned and the badge given to you, you are now responsible to deliver it to your friend; they cannot pick up another from the Registraton Desk.
I've sent in my pre-registration. How do I get my tickets to Anime North?
A: After your pre-registration has been processed, you will be sent a confirmation form by email, if you have provided an email address, or by regular mail. Please save this form, and bring a paper or electronic copy (with a clearly scannable barcode) with you to the Registration Desk when you first arrive at the convention. Upon having your barcode scanned, you will receive your convention badge, which allows you access to all convention events, except for special events which require an additional ticket.
I've sent in my pre-registration. When do I get a reply?
A: Pre-registrations made online on the Eventbrite site will be sent confirmations by email within 24 hours of purchase. Pre-registrations sent by regular mail will take approximately 3-4 weeks to process. You will then be sent your confirmation form by email or regular mail, if you did not provide an email address.
I've purchased a t-shirt/special event ticket with my pre-registration. How do I pick them up?
A: Merchandise such as T-Shirts and Pins will be available for pickup at the Merchandise desk; just give them your name to get your item. Attendees of Special Events such as the Moonlight Ball tickets will be provided with instructions before the con on how to pickup their tickets for the Special Event.
Do all the members of a Group Registration have to arrive at the convention at the same time?
A: No, individual confirmation forms are sent out to each group member so that they can individually pick up their convention badges from the Registration Desk at the convention. Group leaders should make sure that each member has received their forms.
Can I add new people to my Group Registration?
Do I have to use my real name when I register, or on my badge?
A: Yes, Anime North requires a complete full legal name when registering, as well on your convention badge. You can also include a nickname or con name on your badge as well.
When do I have to get my registration in the mail to meet the deadlines?
A: Registrations have to be postmarked on or before the deadlines, so if you get it into the mail on those dates, that's fine. We do not have to have received them by the deadlines.
How do I correct or reassign the name on an admission to Anime North?